Are hybrid appraisals becoming the new normal?

WASHINGTON – May 17, 2019 – Appraisals, a critical part of real estate transactions, have customarily been done in-person by an experienced appraiser. However, with advancements in technology and the rise of big data, alternatives to the traditional appraisal field are beginning to become more prevalent in the U.S.

Traditional appraisal alternatives – like hybrid appraisals, broker price opinions and data-driven automated or desktop valuation models – can be useful and cost-effective tools. However, many in the industry, including the National Association of Realtors® (NAR), urge caution when waiving traditional, onsite appraisals for home transactions to ensure purchases are based on sound financial principles and don't put undue risk on consumers or the market.

Peter Phelan, deputy assistant secretary for Capital Markets for the U.S. Department of the Treasury, discussed how data and technology are changing the financial services industry and driving innovation at the recent 2019 Realtors® Legislative Meetings & Trade Expo.

"The adoption of these new financial technologies is not a matter of if, but when," said Phelan. "And with a new generation of tech-savvy homebuyers, this digital revolution will be necessary."

Michelle Czekalski Bradley, a certified appraiser and broker with Czekalski Real Estate, Inc., agrees that appraisers need to be ready to embrace such new technology because it's already affecting the industry.

"Change is not going to happen; it has already happened, and it's going to continue to happen," said Bradley. "At some point, we are going to move beyond hybrid to something completely new."

Timothy O'Brien, general manager of Clear Capital's Appraisal Management Company, believes that hybrid appraisals will create more choice rather than herald the end of appraisers. Consumers can decide on a scope of work that does not include an appraisal if the information provided by data collectors is adequate, saving homebuyers time and money. However, the quality and amount of data is key to making these products viable.

"A lot of markets have really good data, and this system works most of the time. In other markets, the data isn't there, and it might work 10% of the time," said O'Brien. "But appraisers will always be needed, whether for field or desktop work."

O'Brien also suggested that the newer models might bring new people to the appraisal field – those who were not interested in a career that required a lot of travel or those who have problems with mobility.

"My father is 70 years old, and he is still a practicing appraiser. He cannot go up a flight of stairs, but he can still do desktop appraisals," said O'Brien.

John Torvi, vice president of marketing and sales for Landy Insurance Agency, discussed the liability and legal issues that arise when appraisers and agents adopt these new appraisal products.

"The number one question I get asked by appraisers is 'Am I covered?'" said Torvi.

Insurance companies are slow to adapt to these advancements, so before appraisers begin taking on hybrid appraisals, they should check their insurance plan to make sure they are covered in order to avoid a lawsuit.

Additional information and resources for real estate professionals about appraisals can be found at

© 2019 Florida Realtors®

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